Maharashtra State Electricity Distribution Company Limited (MSEDCL) came into existence on June 6, 2005 after unbundling the erstwhile Maharashtra State Electricity Board into four companies. MSEDCL is also known as Mahavitaran or Mahadiscom. Mahadiscom is one of the largest public sector company engaged in the business of electricity distribution with annual turnover of Rs. 21,278 Crores. It serves 156.96 Lakh consumers in Maharashtra State with a committed pool of over 75000 employees.
Mission Statement

1. We, as professional company, rededicate ourselves to serve all our customers by extending reliable and quality power supply at reasonable and competitive tariffs so as to boost agricultural, industrial and overall economic development of Maharashtra.
2. We commit to Honesty, Integrity and Transparency in actions to achieve higher standards of Consumers Satisfaction.
3. We aim at achieving technological excellence and financial turnaround for the overall benefit of the customers.
4. We will strive hard for system improvement and stress upon preventive maintenance.
5. We will ruthlessly curb the theft of electricity.
6. We will encourage and support energy saving activities and Demand Side Management thereby optimizing the use of electricity.
7. We will fulfill our commitment to society by improving quality of life.

Customer profile is as follows:

The Major Achievements of Mahadiscom:

• Mahavitaran for the first time registered a profit of Rs. 117 crore during the year 2007-08.

• The distribution loss in the system has been reduced by 3.16% in FY 2005-06 and 2.09% in FY 2006-07. It was reduced by whopping 5.41% in FY 07-08. The present loss level of MSEDCL is 24.09%.

• The collection efficiency has improved to the level of 98% in FY 2007-08 from 89% three years back.

• Six dedicated police stations have been established in Maharashtra to handle power theft cases only.

• A special power theft drive was launched from April- 2007.  During FY 2007-08 about 90,000 cases of power thefts amounting to Rs. 55.41 Crore have been detected. This is more than the thefts detected during FY 2006-07. More than 9000 FIRs have been registered against the power theft accused. Presently this drive is implemented consecutively for 15 days every alternate month.  During April to September 2008  it resulted in 36383 cases and recovery of Rs. 25 crore as penalties and FIRs against 3559 persons.

• A special programme for regularization of unauthorized Ag Load extension (Krishi Swabhiman Yojana 2007) was launched from 1st September 2007 to October 31, 2007. More than 3 Lakh HP load was regularized & Rs. 26.46 Crore collected. The scheme contributed to increase in connected load, reduction in distribution losses and increase in revenue.

• Bhiwandi Circle with 44 % distribution losses and 68 % collection efficiency has been franchised out to M/S Torrent Power on 26.01.2007 for ten years. The experiment has been quite encouraging. It has reduced losses to 22.77%, improved collection efficiency to 77.00%  & earned Rs.4.27 Crorer profit per month for Mahadiscom.

• USAID/MOP, GOI aided Distribution, Reforms, Upgrade and Management (DRUM) project work at Aurangabad Urban I Division (Rs. 161 Crores) has been started where best practices in distribution will be introduced to showcase.

• For customer satisfaction 24X7 hour operating 15 Call Centers have been commissioned for redressing “no power” complaints of consumers.

• 50 Customer Facilitation Centers have been commissioned at sub-division level for redressing billing complaints of customers. The basic idea is to introduce single window clearance for customers at sub-division level.

• Infrastructure distribution planning reports (DPRs) for 119 divisions are in- principally approved by MERC. The cost of these DPRs is Rs.8918/- Crore out of which financial tie up for 97 projects of Rs. 7192/- crore has been made available. The work is in progress.

• For load management, Single Phasing Scheme has already been completed due to which 12011 villages in the state have been benefited . These villages get 10 hours of single phase and 7 hours of 3 phase supply.

• Gaothan Feeder Separation Scheme for 16231 villages has been planned and is under implementation. The work of separate agriculture feeder for 4300 villages have been completed at the end of September 2008.  Balance work is in progress and will be completed by March 2009.  In this scheme separate 11/22 KV feeders are being laid for Gaothan for assuring evening time supply for lighting in villages. The work is carried out on turnkey basis.

• MSEDCL has called for long term power purchase bids for 2000 MW under case I, stage I, under which 1320 MW from M/s Adani’s Project at Gondia (Maharashtra ) and 680 MW from M/S Lanco’s  Chattisgarh project will be made available from 2012 onwards.  In addition, a competitive bidding process for 2000 MW under stage II of case I and 1600 MW under case II as per Central Govt. directives is under progress.   Recently a PPA for 250 MW from NTPC’s Vindhyachal stage IV has also been signed.

• All time payment machines for bill payment (24X7 hours) have been installed  in major metros.

• A novel scheme of photo meter reading of all domestic & commercial consumers has been introduced. 1,01,41,575 consumers have been covered as on September-08. 

• AMR for over 8500 substation feeders has been planned on BOOT basis.

• To reduce AT&C loss, APDRP Scheme has been introduced for 30 cities where work is in progress.

• Work in progress for Distribution SCADA for 12 cities.

• Project reports at the estimated cost of Rs. 716/- Corer have been submitted to REC for Rajiv Gandhi Gramin Vidyutikaran Yojna (RGGVY) covering 5554 villages in 34 districts. The main aim of the scheme is to provide supply to BPL families. Scheme for 4 districts is sanctioned by REC/GOI, where work is in progress

•  There are in all 256,793 Distribution Transformer Centers (DTCs) in opration. In a project estimated to cost Rs. 82 crore, 134,591 DTCs have already been metered and another 15000 DTCs will be metered during 2008-09. It has been decided to read all these DTC meters by the Photo Meter Reading method. This will complete the exercise of energy accounting at distribution transformer level.

• Consumer indexing for 13 million customers is completed.

• In order to provide better consumer services outsourcing of meter reading, billing and collection for energy bill has been introduced.

• Independent 11 Zonal Consumer Grievance Redressal Forums established for redressing consumer complaints.

• Energy bills of all metered consumers are available on website along with previous 12 months consumption data.

• Employees are being deputed for All India level training programs (over 2000 engineers deputed under DRUM Training Programme).

• Aurangabad DRUM training center for Technicians has been recognized by USAID for linemen level (technicians) training (all India) center.

• Centralized MIS system is being setup from subdivision to corporate office level for better information flow.

• Revenue collection has gone up from Rs. 1100 to Rs. 1800 Crores per month.